FAQ | PK2US
Frequently Asked Questions
Everything You Need to Know About Sending Gifts With PK2US
PK2US is a gifting service that helps people in Pakistan purchase and send gifts to loved ones in the USA and Canada.

You choose the gift, share the details with us, and we handle the local purchase and delivery.
  1. Find a gift online or decide what you want to send.
  2. Share the product link or gift details with us.
  3. Provide your recipient's information and delivery address.
  4. We review the request and confirm availability and delivery details.
  5. We provide the final all-inclusive price.
  6. You approve the order and pay in Pakistani Rupees.
  7. We purchase the gift locally and arrange delivery.
  8. Your recipient receives the gift at their doorstep.
Currently, PK2US helps customers send gifts to recipients in the United States and Canada.

You can provide the recipient's complete address when submitting your request, and we'll confirm whether delivery is available to that location.
No.

You can arrange your gift from Pakistan and pay in Pakistani Rupees using your preferred local payment method.

You do not need a US or Canadian credit card to place your request.
You can share a product link from almost any eligible online retailer in the USA or Canada.

Popular examples include: Amazon, Walmart, Target, Nike, Sephora, Etsy, Best Buy, local retailers, bakeries, florists, restaurants.

If you find something you want to send, share the link with us and we'll do our best to arrange the purchase and delivery.
That's completely fine.

If you don't have a link, simply tell us what you want to send and provide as much detail as possible, including the preferred brand, size, color, quantity, flavor, or other specifications.

Our team will review your request and let you know what is possible.
You can request a wide variety of gifts, including:
  • Flowers
  • Cakes and desserts
  • Clothing
  • Shoes
  • Electronics
  • Toys
  • Beauty products
  • Personal gifts
  • Food
  • Gifts for birthdays and anniversaries
Yes.

If you want to send more than one item, you can provide additional product links and details in your request.

Our team will review the items and confirm the combined order and delivery details.
We provide a final all-inclusive price after reviewing your request.

There are:
No service charges.
No separate delivery fees.
No additional foreign exchange charges.

The exact price depends on the requested gift, availability, retailer, location, and delivery requirements.
Yes. PK2US is currently offering a 5% discount on the listed price of eligible gifts for a limited time.

Eligibility may vary depending on the product and order.
You pay after we review your request and provide the final quote.

Your order will only be processed after you approve the quote and complete payment.

Submitting the request form does not commit you to purchase.
Payment is made from Pakistan in Pakistani Rupees using your preferred available local payment method.

Our team will provide the payment details when your order is confirmed.
No.

We purchase the item locally in the USA or Canada and arrange local delivery to your recipient whenever possible.

This helps avoid the complications associated with international shipping and customs.
Because the gift is purchased locally in the USA or Canada, you generally do not need to arrange international shipping or customs yourself.

We handle the local purchasing and delivery process.
Yes.

You can provide your preferred delivery date when submitting your request.

We'll do our best to meet your requested date, but delivery dates depend on product availability, retailer processing times, and local delivery options.
Yes.

You can provide a personal message when submitting your request, and we'll review the available options for including it with the gift.
Yes. You can provide instructions such as:
  • Leave at the front door
  • Ring the doorbell
  • Call before delivery
  • Leave with a specific person
  • Other relevant delivery preferences
We'll do our best to accommodate your instructions based on the local delivery service.
We'll confirm the delivery status with you once the gift has been delivered, where delivery confirmation is available.
If the requested product is unavailable, our team will contact you.

Depending on the situation, you may be able to choose another product, select an alternative variation, or cancel the request.
Product prices and availability can change.

We'll review the current price when processing your request and provide you with the final price before you approve and pay.

We will not process the order without your approval of the final quote.
You are not committed to purchase when you submit the request form.

You can decide whether to proceed after receiving the final quote. Once an order has been approved, paid for, and purchased, cancellation options may depend on the retailer, product, and delivery status.
Delivery times vary depending on the product, retailer, recipient's location, and delivery service.

You can provide a preferred delivery date in your request, and we'll do our best to meet it.

We'll confirm the expected delivery details before you approve the order.
You'll generally need:
  • Your full name
  • Email address
  • Mobile or WhatsApp number
  • City
  • Preferred contact method
  • Gift or product details
  • Product link, if available
  • Recipient's full name
  • Recipient's country
  • State or province
  • City
  • Complete delivery address
  • ZIP or postal code
  • Recipient's phone number
  • Preferred delivery date, if applicable
You can select your preferred contact method when submitting your request: WhatsApp, phone call, or email.

We'll use the contact information you provide to confirm your request and discuss the final quote.
Your request is reviewed by our team.

We'll check the product, availability, delivery location, and other relevant details. We'll then contact you to confirm the order and provide the final all-inclusive price.

You can review everything before deciding whether to proceed.
No.

Submitting a request simply asks us to review your gift and provide a quote.

You are not committed to purchase until you approve the final quote and complete payment.
Yes.

You can describe what you're looking for and provide details about the recipient, occasion, budget, preferred retailer, or type of gift.

Our team can then review the request and let you know what options may be available.
We're here to help.

If you're unsure about the product, delivery details, or how to submit your request, contact us and our team can guide you through the process.
Still have questions? If you can't find the answer you're looking for, get in touch with our team.
Have a gift in mind? Let us help you get it from Pakistan to their doorstep.
Send a Gift
You find it. We buy it. We deliver it. You make their day.